Think about the emails you receive and write everyday. How effective are they? Do they get the right results? We will look at how you can improve the quality of your email communications so that you achieve the outcomes you want. We will cover tone, style, eliminating superfluous words, using structure and layout to support your message and tailoring your message to suit your audience.
By the end of this session, you should:
- Understand the principles of clear and concise email drafting
- Know how to use different techniques to keep your emails clear and concise
- Have reviewed your own emails in the light of best practice and identified areas for improvement
For further information, please contact Francesca Whitehouse.