Delegation is critical to successful organisations. It fosters trust, boosts morale, promotes high productivity and efficiency, and generates a culture of enthusiasm, innovation, creativity, cooperation and openness. As a delegatee, managing the way you receive and agree to do delegated tasks is one of the central skills of 'managing upwards'. A successful delegatee inspires credibility, delivers output at a high quality and has a successful brand in the organisation. This course explores the competencies of a successful delegatee.
By the end of this session, you should:
- Understand the role of a delegatee
- Know the positive behaviours of a delegatee
- Be able to identify the skills and techniques of a successful delegatee including listening and asking questions, managing time, getting things done right the first time, dealing with mistakes and managing expectations
- Be able to build trust and inspire confidence as a go-to delegatee
For further information, please contact Francesca Whitehouse.